Frequently Asked Questions
Questions about Bit Byte Bots, Storyteller, and how we handle your family’s data.
What is Bit Byte Bots?+
Bit Byte Bots is a family of AI-powered creative tools for kids, built for parents to set up and manage. Hopper the Storyteller (personalized bedtime stories) is live today; more bots, like Tilly the Adventurer, are on the way.
Do I need to create an account?+
There's no separate signup or password. You manage your Storyteller subscription, children, and delivery settings through the secure link included in your story emails.
How is my child's data used?+
Only what's needed to write a personalized story: your child's first name or nickname, age, pronouns, and interests. We never collect full legal names, addresses, school names, or precise location. We do not sell children's personal information, do not use it for targeted advertising, and do not use child profiles, prompts, or generated stories to train public AI models.
Is the content generated for my child safe?+
Every story is checked against a dedicated safety and quality review before it's sent — screening for violence, scary content, unsafe advice, and anything not age-appropriate — and is written to end calm and soothing, suitable for bedtime. If a story doesn't pass, it's regenerated rather than sent as-is.
Can I delete my child's information?+
Yes. Email hello@bitbytebots.com and we'll take care of it — this can include deleting a specific child's profile and stories, or your whole account.
How much does Storyteller cost?+
The first bedtime story is free. Continuing with a new personalized story every night is $12/month, and you can cancel anytime from your account's billing page.
Who can see my child's stories?+
Stories are delivered directly to the parent email on the account. A small, redacted sample of stories may be reviewed internally for quality — with your child's name replaced throughout — and nothing beyond that is shared.
I have another question — who do I contact?+
Email hello@bitbytebots.com and a real person will get back to you.
See also our Privacy Policy and Terms.